Physically able to work 8 hours a day, sitting at a computer, typing, answering emails, phone calls, and live chats. 2+ years of call center experience.
Perform sales call backup to Reservations in peak calls time, as directed by management. Provide 180 degrees from Ordinary Guest Service through all lines of…
Your responsibilities will include supporting us by covering shifts in customer service functions such as online live chat, answering emails and phone calls,…
Handle a High Volume of Contacts: You will handle an estimated 50-60 phone calls per shift. There is little down time in this position as you are typically on…
The Customer Service Representative/Fraud Analyst position will answer customer queries, verify documentation and analyze accounts for potential fraud.
Respond to customer inquiries with inbound calls, chats, and emails simultaneously thru multiple online systems. Handle order processing and follow up.
Respond promptly to customer inquiries and provide accurate information about our car wash services, pricing, promotions, and other related inquiries through…
Paid Training is provided for all hires in preparation for state exam. Sales Representatives on our digital team use our live chat feature to interact, engage…
Answer inbound calls, process emails, chats & text messages and make outbound calls to existing customers. Experience working with inbound and outbound calls.
Perform sales call backup to Reservations in peak calls time, as directed by management. Provide 180 degrees from Ordinary Guest Service through all lines of…
Engaging with customers on social media to answer their questions and help solve problems. Answering customer questions via phone, email, and live chat.
ACC handles calls from existing and previous customers of our Fortune 500 clients. Handle customer inquiries and complaints. Emails and Chat experience a plus.
Track customer interactions using tools such as HelpScout and JIRA. Familiarity with customer support tools such as HelpScout, Intercom or JIRA is a plus.
Work with Creative and Content Creation teams to develop templates using brand guidelines for standardized content development. Must be fluent in English.
The primary responsibility entails handling customer interactions and engaging with both direct customers and travel agents through various channels such as…