Under the direction of a Reservations Supervisor, handles in-bound sales and service telephone calls from Travel Partners and/or direct guests.

Develop customer relations by initiating calls, emails or other types of contacts to consumers, selling appropriate voyage and vacation packages.

Ticketing Tariff Agents agents are responsible for the daily purchasing, quality checks and working multiple exceptions report to ensure any errors in process…

Handles inbound calls from direct consumers in already reserved group bookings. Responsible for processing a high volume of basic, routine transactions for all…

Assist as needed to develop policies, communication materials and prepare correspondence to management and employees.

Agent must have the ability to read and comprehend instructions, correspondence, technical procedures, and manage a variety of situations to provide solutions…

Handles inbound and outbound calls, emails, faxes and mail from direct consumers interested in group travel or already reserved group travel.

Train new hire Special Service agents and cross train Reservation agents. Coordinate special requests for groups with travel agents, i.e., cocktail parties,…

Qualified candidates must be able to interact effectively and develop rapport with a diverse variety of people. Making payment and shipping arrangements.

Ability to answer calls in a timely and professional manner and deliver the high- quality service that is required of a Silversea representative.

Education: Bachelors or Masters Degree with a concentration in Business Management, Industrial Engineering, Project Management or related field OR Bachelors or…

Ability to think on your feet and answer unexpected questions that come your way. This is a remote, full-time salary + commission position (sorry, no…

Ability to live and work on a cruise ship for 6 months at a time, sharing a cabin with another art team member (Auctioneers get their own cabin!).

A BA/BS in virtually any field; demonstrated academic excellence. Assists in projects by providing logistics requirements and relevant materials to develop and…

Makes outgoing calls and receives incoming calls from guests related to any redeployments, charters, etc., and makes all necessary changes to reservations.

Basic knowledge of purchasing concepts and practices specific to air freight/air cargo, order fulfillment, distribution, and global customs.

Expand and further develop current legal operations communications, policy, and work instructions. Develop training tools for internal use for Legal systems and…

Ability to define problems, collect data, establish facts, and draw valid conclusions. Market price analysis and promotional strategies.

Ability to monitor and analyze new spa technology and trends and provide guests with innovative services that embody the Royal Caribbean brand and guests.

Perform a comparative analysis of incoming invoices by using a database of contract billing information and connected expense allocation and payments,…

Must have the ability to read and comprehend instructions, correspondence, technical procedures, and manage a variety of situations to provide solutions outside…

Studies and/or undergraduate degree in a relevant field of study such as hospitality management or travel. Monitor daily reports for incoming work and handle…

Direct the efforts of the supervisory staff to optimize morale, enhance the skills and productivity of front-line agents, and ensures consistency in the…

Ability to live and work on a cruise ship for 6 months at a time, sharing a cabin with another art team member (Auctioneers get their own cabin!).