As we continue to grow our team, our employees’ health and safety remains a top priority, and our years of experience supporting a remote workforce has allowed…
Retail, hospitality and customer service. You don't need prior collections experience and could be working in other sectors but you will be tech savvy and able…
Meetings - develop agendas, facilitate/lead, drive to outcomes, assign takeaways and follow up to ensure completion. Bachelor’s degree or equivalent required.
Responsible for soft collections calls/outbound calls for customers who are 30 or 60 days past due on accounts. Reach out prior to disconnection of services.
Resume may also demonstrate the providing of information about creditable military service, social security entitlements and off-set, retirement options and…
As a Customer Support Specialist at our company, you will be responsible for assisting our customers with technical problems when using our products and…
Manage large amounts of inbound or outbound calls in a timely manner. You will also be handling follow up phone calls with those checking on the status of…
In this role you will support the New Product Innovation Lead in being responsible for responding to customer inquiries, coordinating user research interviews,…
Valpak is growing and in need of an intuitive Data Solutions Specialist who will develop and deliver custom address lists and mailings to provide valuable data…
Bachelors – Health related field preferred. Support implementation of digital well-being components. Triage user inquiries to ensure resolution and follow-up…
High sense of urgency around handling a high volume amount of inbound and outbound calls in a call center setting. Maintain detailed files for documentation.
Coordination with Sales and Engineering to resolve technical and non-technical issues during onboarding. You'll be overseeing their EcoCart implementation from…
Log all inbound customer and dealer calls or interactions as cases within Salesforce. Customer Support Specialist are the front-line support for customers and…
Answers incoming phone calls and faxes, takes customers' orders for durable medical and respiratory equipment, repairs, supplies, and other miscellaneous items.
ReviewTrackers software business solutions allow for analyzing, amplifying, and maximizing customer feedback to accelerate customer acquisition and improve…
Handle Tier 2 technical support cases escalated from Customer Support Specialist, completing a full evaluation and resolution, or escalating to the product team…
Someone that is a certified Salesforce Administrator and/or has the aptitude to be certified within 90 days (paid for by Fonteva). 6 weeks paid parental leave.
Responsible for answering inbound calls from customers to place orders or reorders of medical supplies. Answer incoming phone calls from customers, caregivers,…
Exponent Health, Inc. (formerly HRGi Holdings, Inc.) has been challenging the healthcare industry status quo for over 30 years, with ground-breaking innovation…
For example, if a customer inquires about an issue, in addition to answering the question, you share feedback with our product team, update our FAQ guide, and…
Deescalate calls as required while using key decision-making skills to discern when calls can be first call resolution or require additional investigation and…