Assist customers with products and services such as but not limited to laptop connect services including air cards, USB devices, initial set-up, configuration…
Develop and implement customer retention strategies to increase loyalty and retain business. Through needs analysis, the Retention Specialist will work with…
You'll be given a portfolio of accounts where you will be spending your time investigating leads to locate customers and negotiating with customers in an…
Our customer care specialists utilize policies, procedures, systems and programs to place various service and emergency orders, answer billing and credit…
Multi-tasking skills (answering phones, entering information into the system using dual monitors). Answering high-volume inbound calls regarding the following:
Document calls in appropriate tracking systems, and handle/escalate calls per established. Quickly and efficiently respond to incoming calls and faxes, identify…
Recording cash, checks, and credit card transactions. Must have the ability to recognize and mitigate transactions that could present risk management concerns.
Resume may also demonstrate the providing of information about creditable military service, social security entitlements and off-set, retirement options and…
ReviewTrackers software business solutions allow for analyzing, amplifying, and maximizing customer feedback to accelerate customer acquisition and improve…
Manage large amounts of inbound or outbound calls in a timely manner. You will also be handling follow up phone calls with those checking on the status of…
Help customers with support needs, guidance on functionality, configuration, and flow recommendations to support their business use case, and general technical…
Coordination with Sales and Engineering to resolve technical and non-technical issues during onboarding. You'll be overseeing their EcoCart implementation from…
In this role you will support the New Product Innovation Lead in being responsible for responding to customer inquiries, coordinating user research interviews,…
Calculate commission payments to internal and external recipients. Provide customer support related to disputes or inquiries concerning invoices or billing…
Prior experience in a customer-facing/services role involving customer video calls. Stable internet connection for hosting onboarding calls, webcam preferred!
As a Customer Support Specialist at our company, you will be responsible for assisting our customers with technical problems when using our products and…
The Customer Service Representative is responsible for handling inbound calls from customers or third parties regarding all general servicing questions.
Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Responsible for the less complex issues.
Previous finance, accounts payable experience or related field a plus. The Accounts Payable Specialist will be trained to prepare and submit vendor invoices in…