Provide a strong customer support experience via email / video calls, answering questions, triaging issues and escalations across multiple web applications.
Respond professionally, promptly, and courteously to inbound calls, e-mails and faxed referrals and/or requests for treatment options.
Inova Health System — Remote
Alternatively, a combination of Registered Nurse (RN) or Registered Health Information Technician (RHIT) with certification in coding or clinical documentation…
SCORE Association — Remote
Collaborate with the field team to generate campaign strategies, toolkits, and materials for field distribution. (Graphic design experience is a bonus).
Conducts effective, thorough, and objective investigations including hotline complaints and other state and regulatory agencies.
Baptist Health South Florida — Florida
Required CCS certification within 2 years of employment, if not CCS certified. Knowledge of encoder system, outpatient prospective payment system (OPPS), APCs…
As part of a team, support over 900,000 global Bookshare members with varying technical skill levels with a broad range of technical and membership support…
Monitor community portals and social media for customer support inquiries. Experience across various channels including email, social media, forums, Discord,…
FIS Global — San Francisco, CA
You have worked in a customer relationship role where technical customer queries were the norm, preferably in the payments industry.
Burlington Stores — Burlington, NJ
Burlington offers a competitive wage and comprehensive benefit package including a generous paid time off plan, a company matched 401(k) and an associate…
Accept incoming calls of a varying nature. Provide active and empathetic listening. Permanent year-round Michigan residency.
A Customer Support Specialist (Shift Sat-Wed 7 am-3 pm) is responsible for promptly handling an array of front-facing duties.
Guardian Life Insurance Company — Remote
Evaluate enrollment, group level inquiries, and apply the correct contract/benefit provisions, business rules and state/federal legislative requirements.
Aurora Community Services — Eau Claire, WI
Operate a multiple-line telephone system and respond to calls promptly. Prioritize a variety of incoming calls/emails and direct to appropriate resource.
The New York Times — Remote
Effectively communicate with customers via multiple channels including inbound and outbound phone, email, chat, and social support.
Squeeze Massage — Los Angeles, CA
Connect with, guide, and nurture prospective Squeeze candidates from introductory conversations through to qualification including managing outbound and inbound…
Role Summary: Answer inquiries from existing customers and clients and other affiliated partners regarding insurance questions or problems you will handle a…
C.A. Fortune — Chicago, IL
Must be resourceful and able to find information when answers are not clear. Able to collaborate with a team as well as independently motivated.
Blue Cross Blue Shield of Arizona — Phoenix, AZ
Our Customer Advocate Phone Specialist will typically answer 40+ calls per day. Answer a diverse and high volume of health insurance related customer calls and…
Finalsite — Glastonbury, CT
Work in multiple support queues, including calls, tickets, and live chat. This is a 1099 contractor role, that has a 6-month contract period.
As a Customer Support Specialist, you will be responsible for resolving customer inquiries via incoming calls, email and/or chat to ensure successful and…
Option Care Health — Austin, TX
(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.). Minimum pay is $15.73+.
Presbyterian Healthcare Services — Albuquerque, NM
While exercising independent judgement in determining correct payouts based on different levels of programs. Uses all available resources to respond to incoming…
Calbright College — Sacramento, CA
Performs varied and entry-level administrative/clerical and technical program support and/or specialized functions related to the area of assignment, program,…
HealthStream — Nashville, TN
You may not always have the answer, however, you are willing to go above and beyond to find a solution for a customer or provide a clear understanding of the…