Experience with scheduling, interviewing, and pre-employment assessment tools as well as navigating Applicant Tracking Systems (ATS) - Taleo Preferred.
Respond to calls for housekeeping problems such as spills, broken glasses. Clean and Restock guest rooms. Ensure confidentiality and security of guest rooms.
This talented team also takes inbound calls from guests responding to marketing campaigns and helps them to find and book the perfect getaway vacation!
Promptly answer the telephone using positive and clear English communication. Notify guests of incoming faxes using the message function of the computer.
Handle cash and credit card transactions and process guest accounts ; Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and…
The primary duties of the Guest Service Supervisor is to accommodate guests during their stay in an attentive, courteous and friendly manner, and assist and…
Responsible for answering and transferring phone calls, checking guests in and out of the hotel, taking reservations and interacting with guests to provide the…
Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming. Perform deep cleaning tasks, as needed.
Positive interpersonal skills with guests and employees. Clean public areas (i.e. wipe down stairwells, railings, walkways, trash rooms, maintain all trash bins…
Promptly answer the telephone using positive and clear English communication. Notify guests of incoming faxes using the message function of the computer.
Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the…
Answer guest service calls, contact guests via telephone, complete telephone request forms and send correspondence/folios to guests (e-mail, facsimile, mail,…
Greet guests immediately with a friendly and sincere welcome. Efficiently checks guest in/out of the hotel. Resolve customer complaints by conducting thorough…
Obtains credit card authorizations (when needed) and accurately processes payments for various transactions. 1-3 years of administrative/clerical experience in…
Must be able to speak fluent English and communicate with guest and fellow co-workers. Availability to work varied shifts, according to the needs of the hotel.