Experienced Automotive Service Advisor

Nissan 24 & Chrysler Dodge Jeep Ram 24 - Somerset, MA (30+ days ago)

Apply Now

As a Service Advisor for the 24 Auto Group, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others.

Are you motivated and qualified to be part of a world-class dealership group with the highest standards of customer service? Then contact us at Stateline Chrysler Dodge Jeep Ram and we will be glad to review your goals and experience.

What We Offer

Medical and Dental

401K Plan

Highly competitive compensation package based on performance

Paid time off and vacation

Growth opportunities

Paid Training

Employee vehicle purchase plans

Family owned and operated

Long term job security

Discounts on products and services

Responsibilities

Ensure that customers receive prompt, courteous, and effective service.
Perform vehicle walk around with every customer, every time.
Listen to and address the customer's primary concerns.
Offer additional services based on vehicle's cumulative miles and customer's individual needs.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Qualifications
Qualifications

Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Proficient with Reynolds and Reynolds
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Valid driver's license with clean driving record
Willing to submit to a pre-employment background screening
Chrysler, Dodge, Jeep, Ram, Nissan, Subaru experience very helpful