Compliance Analyst

Aerotek - Hanover, MD (30+ days ago)

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  • Aerotek has an immediate opening for a Compliance Analyst at the corporate office in Hanover, MD*
Job Summary:
The Compliance Analyst, who will report to a Credit Service Manager, will be a Data Governance Steward, responsible for processing and resolving data inquiries/errors for customer setup in Salesforce/PeopleSoft. Inquiries/errors are resolved by researching issues, customer data, and working with the respective Credit Analysts and field office representatives to review and update customer records electronically or for activation purposes. The Compliance Analyst will be the SME for the team and assist the managers by running point with reports associated with daily deliverables to ensure we’re proving a high-level customer service to all key partners

Essential Functions:
Utilize Dun and Bradstreet to research client demographic information
Process Data Correction forms and maintain manual accounts created in Sales Force by Account Managers
Submit investigations to Dun and Bradstreet to research potential errors

  • Partner with IT, IM&R, Tek and Program Managers to assess data clean-up efforts
  • Partner with SS&O team and IT to ensure accounts are tied properly in Salesforce to the appropriate SS&O owner
Process CRG form accurately and in a timely manner
Work with Credit Analyst to research and investigate potential errors with CRGs

  • Assist CSM with monthly Write-offs, PeopleSoft Audit/clean up (SIC Codes, Terms, Ratings, Credit Class etc.)
Validate and update customer profiles in PeopleSoft
Audit and place accounts with law firm/collection agency
Partner with field support staff, Credit Analysts, Auditors and other departments to ensure GTW CRG’s are completed in a timely manner
Participate on calls with IT on Data Governance issues
Assist in training of new Data Governance Auditors and scheduling events for the department
Run weekly/monthly reports to ensure data integrity and timeliness
Viewed as the subject matter expert and a leader within the Data Governance group

Minimum Education/ Abilities/Skills:
1-2 years of relevant experience or a college degree preferred

  • Ability to report weekly at a high level to management on Data Governance team key metrics
  • Ability to learn and use new software applications
  • Ability to communicate well with internal and external customers
  • Ability to work independently with excellent organizational skills
  • Ability to meet deadlines and work efficiently as a member of a team
  • Must be detail oriented and capable of multi-tasking
  • Proficient using Microsoft Office Suite
  • Strong problem-solving skills
  • Communication
  • Customer Focus
  • Decision Quality
  • Problem Solving
Special Requirements:
  • Must be proficient in Microsoft Office Suite