Associate Relations Business Partner - Office of Associate Conduct

Regions Bank - Birmingham, AL (8 months ago)

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At Regions, the Associate Relations Business Partner administers programs designed to establish and maintain effective associate relations through the uniform and equitable application of policies and procedures. This position is responsible for resolving associate relations matters and acts as a resource and advisor to associates and managers.

Primary Responsibilities

Supports the Office of Associate Conduct in conducting associate relations investigations and the resolution of ongoing employee relations issues, such as complaints, disciplinary actions, and performance improvement plans
Handles and resolves associate complaints and grievances following established guidelines and procedures
Recommends appropriate actions to correct problems including assisting and/or advising management in the formal discipline or termination of associates
Participates in exit interviews and grievance procedures
Represents Regions at various employment hearings (mediation, wage/hour, equal employment, etc.)
Documents all associate relations matters as appropriate for the situation in accordance with legal compliance and organizational policies and procedures
Maintains accurate, timely, and required documentation of activities to ensure quality associate relations records and metrics
This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.


Bachelor's degree
Four (4) years' experience working in Human Resources
Position may require limited travel
Skills and Competencies

Ability to respond effectively and quickly to business and employee needs and issues
Highly professional with superior verbal and written communications skills, with the ability to communicate effectively and appropriately with all levels of an organization and diverse audiences
Ability to present and communicate complex concepts/business issues verbally and in writing across all levels of the organization
Developing ability to exercise sound judgment and expertise within broadly defined policies and procedures
Ability to influence others
Ability to organize work effectively to meet tight deadlines
The OAC ARBP will provide balanced consultation and effective solutions on associate conduct matters. All efforts should have the spirit and intent to drive Regions’ strategic priorities, protect our stakeholders, promote a healthy environment and Make Life Better for our associates, customers, and shareholders. All actions will support the Bank’s strategic imperatives to include Build the Best Team, Enhance Risk Management, and Strengthen Financial Performance.

Additional Job Responsibilities:
Perform effectively the duties of the second line of defense (ROA) by identifying and mitigating all risks associated with associate conduct
Partner with various business units to provide effective solutions that drive strategic priorities through the lens of associate conduct
Explore and analyze organizational health metrics to include (not limited to) trends around case/issue history, associate engagement, turnover, performance, and other key risk indicators.
Identify and escalate opportunities for continuous improvement of business practices that create potential risk for the organization.

Additional Skills and Competencies:
Ability to manage a complex set of stakeholders
Strong coaching, consulting and facilitation skills
Strong collaboration skills both within a team and across teams to leverage strengths and experiences to create the best outcome.
Strong analytical, problem solving skills, and drive for results

Additional Preference:
Two years of associate relations experience to include conducting investigations and providing effective solutions

Position Type

Full time
Location Details
Regions Center - Birmingham

Birmingham, Alabama