RV Resort Senior Maintenance Technician

Northern Quest Resort & Casino - Airway Heights, WA (8 months ago)

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Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation.

Kalispel Hospitality

It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs:


We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting.


We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first.

Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible.

We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities.

Essential Duties and Responsibilities

Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Policies and Procedures.
Keeps current and available to staff all material related to safety, like material safety data sheets and OSHA guidelines.
Interprets and implements policy, procedures, supports safety practices, department goals, objectives and quality standards.
Outlines and prioritizes maintenance projects.
Coordinates with RV Resort Manager to order equipment and materials for maintenance projects.
Schedules maintenance projects in coordination with the Northern Quest Resort and Casino Maintenance Supervisor, and assigns time and cost to the maintenance project. Follows up on completed projects to determine accuracy and to insure quality requirements have been met.
Works close with the RV Resort Manager and landscape personnel to insure that project schedules are not interfering with routine maintenance and operations within the resort.
Insure quality of facility meets or exceeds all set standards.
Responsible for repairing and maintaining physical structure of establishment.
Responsible for installing items such as window shades, Venetian blinds, and curtain rods, baseboards, fixtures, signs, wall fans, and door locks.
Responsible for load, unload, and assist in changing HVAC filters.
Assist in keeping HVAC, kitchen equipment clean and dust free.
Assure roof cleanliness by keeping roof swept and gutters and drains clean.
Assist in moving lumber and materials as needed.
Clean up construction debris and assist in disposing worn or unusable items.
Responsible for lifting, storing, and hanging heavy objects and materials including doors, cabinets, and ceiling tiles.
Change light bulbs and tubes.
Deliver and pick up parts, equipment and supplies from storage and vendors.
Move furniture, equipment and supplies.
Repair tables, stools, chairs and office furniture by replacing or tightening loose hardware or components.
Move office furniture and equipment as requested.
Assemble and provide maintenance for furniture.
Remove ice and snow along with maintaining snow logs and being liaison with designated snow plow vendor.
Maintain housekeeping equipment including vacuums, sweepers, extractors, buffers, etc. by replacement of parts, electrical cords, brushes, belts, wheels, and other components.
Escorts guests to their assigned site or cottage and answers basic questions of set up of utilities or cottage amenities.
Troubleshoot and repair HVAC systems.
Assist run conduit; install electrical boxes and circuit breakers.
Install new plumbing and repair existing.
Landscaping repairs and new installation.
Automatic lawn sprinkler repairs and installation.
Concrete cutting and drilling.
Carpet repairs and placement.
Event prop fabrication for Marketing and other Departments.
Operation and maintenance of heavy equipment, forklifts, back hoe, & bob cats.
Responsible for the following areas of maintenance, safety and training; pool and pool area, all property firepits, RV hook up pedestals and utilities, Golf Carts, sheet metal work, welding and fabrication of parts and materials, etc.
Change electric motors, belts, and gear heads.
Responsible for maintaining a good attendance record.
May be required to be a panelist for the Internal Review Hearings.
Guest interaction; may include escorting guests to site, and troubleshooting resort facility utilities.
This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned.

Supervisory Responsibilities

This position is responsible for basic oversight of RV Resort maintenance and site attendant team members. This position carries out basic supervisory responsibilities in accordance with NQRC policies and procedures, applicable laws and regulations and RV Resort SOPs. Responsibilities are limited and only include:

Assume Manager-on-Duty responsibilities when necessary and assigned.
Work with RV Resort Manager to create, submit and post weekly maintenance schedule to best meet business and guest (internal and external) needs.
Communicate all required RV Resort Maintenance team member trainings for new/existing Team Members to RV Resort Manager and assist with training, scheduling, documentation and coordination.


Associate’s degree (A.A.) from a two year college or a 1 year certificate from a technical college.


Five years’ experience in all of the following areas: carpentry, HVAC, Electrical, Drywall, Groundskeeping, and Painting, or an equivalent combination of education and experience.


Must be computer literate with working knowledge of Microsoft programs and other computer software.
Ability to maintain effective working relationships with public department heads, associates and the public/guests.
Skill in identifying and resolving problems under pressure conditions.

Other Requirements

Ability to obtain and maintain a Tribal Work Permit.
Washington or Idaho State Driver’s License (Must be in possession while operating a Tribal Vehicle).
Pass a criminal background check.
Needs to have at least one of following Gas I or II, H.V.A.C Training, E.P.A. Refrigerant License or Electrical License.
Certification is required to operate a forklift.
Certified for swimming pool maintenance.
Hepatitis A & B vaccination required.
Available and willing to work nights, weekends and holidays as required.
All offers of employment are contingent upon passing pre-employment Drug and Alcohol screening.

Physical Demands

Requires the ability to lift and/or move objects weighing up to 75 pounds.
Constantly requires the ability to receive detailed information through oral communication, and to make fine discrimination in sound.
Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly.
Constantly requires working with fingers rather than the whole hand or arm.
Constantly requires repetitive movement of the wrists, hands and/or fingers.
Often requires walking or moving about to accomplish tasks.
Occasionally requires standing and/or sitting for sustained periods of time.
Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms.
Occasionally requires raising objects from a lower to a higher position or moving objects horizontally.
Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching.
Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and also subject to outside environmental conditions along with hot, cold, wet and/or humid conditions. The noise level in the work environment is usually moderate.