Plastic Surgery Front Desk Administrator

NOVA Plastic Surgery - Ashburn, VA (30+ days ago)

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Title: Front Desk Administrator

Thank you for your interest in working with NOVA Plastic Surgery and Dermatology. We are a growing Plastic Surgery and Medspa in OneLoudoun, Ashburn, VA. Our practice offers the entire range of Plastic Surgery, Medical Dermatology, Aesthetic Medspa, and Skincare Services. We maintain excellent patient satisfaction ratings as evidenced by our online reviews and internal routine surveys. We are successful because we are extremely client focused.

Our Mission:
Be the MOST REPUTABLE Skin Wellness Center and the BEST place to work in the DMV area.

Our Philosophy:
Nova Plastic Surgery consists of a group of individuals. The collective success of these individuals is NOVA's only way to grow and thrive. We, therefore, provide each team member with all the tools and resources needed to be successful. This is why we work hard to hire, train, and retain the best.

Our Team:
We are very fortunate to have a great team of professionals, who are very dedicated to providing excellent client experience and results. At the same time, they are fun, kind, and down to earth.

Our team members are highly skilled and share a strongly client-focused approach to patient care. We were chosen by L'Oreal and SkinCeuticals to be the only Flagship store in Northern Virginia. Our team members are experts in providing the best skin care advice.
We are hiring a talented, energetic, eager to learn, and self-starting office administrator to join our energetic growing team.

Job Description:
Office administrators are the heart and soul of NOVA Plastic Surgery. They act as the connection between our clients and providers. An ideal candidate would help create a strong bridge and ensure client loyalty.

Job Duties:
Answer the phone in a very pleasant way and be the practice's first great impression

Welcome clients with a big smile and help them complete paperwork

Serve clients their favorite beverage while in the waiting room

Inform medical providers when clients are ready

Maintain a clean and tidy waiting room

Advice visitors to our retail area on different skincare products

Learn and become proficient in our Practice management software (Nextech).

Clean and maintain Skinbar area

Check out clients and securely handle payments

Help clients book their next appointment

Open and close the office on certain days

Be an integral part of the team and suggest new ideas that would help the practice grow.

Job Qualifications:
1- Bachelor Degree complete or pending

2- Being a people person and interest in helping others.

3- Interest in sales

4- Candidate must be able to work 1 weekend day per month

5- Must be able to work a later shift (12-8) at least 1 day a week.

Your Resources:
People are the most important asset at NOVA Plastic Surgery. Therefore, We constantly invest in your success and professional well being:

1- Receive the necessary training

2- Continuing education after the initial training: Local and regional seminars, workshops and national conferences.

3- Meet weekly for staff development (and lunch) to discuss practice news and brainstorm ways to become better as a practice.

4- All staff members are encouraged to bring up any concerns or issues to management at any time.

5- Receive honest feedback from management and the rest of the team about performance, which will help you grow and improve.

Benefits:
1- Be able to do something you love while making a positive influence on patients and often change their lives.

2- Feel fulfilled and happy at a great place to work.

3- Be recognized for a job well done.

4- Receive honest feedback for a job so-so done.

5- hourly pay $15-16 per hour

6- Health insurance

7- Paid Time Off

9- 401K

To apply, please submit your resume and a cover letter. We review applications and invite select applicants to a virtual interview followed by an interview in the office.