Welcome Desk Receptionist - Le Bonheur - 6am -2:30pm ( Part - Time) - Methodist Le Bonheur Healthcare | Memphis, TN

Summary

The Welcome Desk Receptionist functions as an information resource for all guests including families, patients, physicians, Associates and visitors. Performs general duties including telephone reception, provides information to callers and takes and routes telephone messages. Also performs general clerical duties and assists in handling internal and external customer inquiries. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Education/Experience/Licensure

Education/Formal Training

Work Experience

Credential/Licensure

REQUIRED:

N/A.

Six months to one year of work experience with high degree of public contact required.

N/A

PREFERRED:

N/A

SUBSTITUTIONS ALLOWED:

N/A

Knowledge/Skills/Abilities

Ability to understand and prepare moderately complex written materials.
Ability to communicate verbally and in writing with others, including knowledge of spelling, grammar, punctuation, and composition.
Ability to work without close supervision and to exercise independent judgment.
Ability to organize multiple tasks and projects and maintain control of workflow.
Above average human relations skills in problem solving and interpersonal contacts.
Ability to operate word processing, spreadsheet programs and standard office equipment.
Ability to perform basic arithmetic calculations as would be acquired through completion of high school.

Key Job Responsibilities

Receives, greets and provides needed information and assistance to all visitors and contacts at the Welcome Desks.
Performs general clerical duties and customer support tasks.
Receives incoming telephone calls.
Utilizes computer and software programs to execute job functions.
Performs other job functions as assigned or requested.

Physical Requirements

The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
Must have good balance and coordination.
The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
Professional uniform attire required
The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.