PT Closing Deli Clerk (1pm-9pm)

Festival Foods - Mauston, WI (29 days ago)

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Job Summary

Job Title: Deli Clerk

FLSA Status: Hourly

Reports To: Deli Manager

Maintains stock levels in the deli department by replenishing products as needed. Execute the boomerang theory by providing exceptional service to all guests.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides excellent services to all guests
Assist guests with finding items they are looking for on or off the sales floor
Takes orders and other special requests
Answers the telephone and assists guests using proper phone etiquette
Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received, if in need further assistance, bring concern to Deli Manager
Watches over service case
Quality control
Makes sure products are rotated, using first in first out method
Garnish product
Makes sure case and everything around it is clean and tidy; no messes or spills
Be sure to have “New Item” signs and change out signs if things are on sale to the correct price
Inventory and Temperatures
Take temperatures of everything regularly
Fill cupboards with containers, lids, spoons, tags, etc.
Required to maintain food safety logs
Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
Other duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Ability to deal tactfully and effectively with guests and all personnel
Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment
Complete understanding of all safety requirements and company safety policies
Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, and baler
Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Lifting up to 50 pounds on an occasional basis
Full range of upper body motion
Must be able to work at a fast pace
May be exposed to extreme temperatures

WORK SCHEDULE

The Deli Clerk is an hourly position
The shift to be worked will vary, including weekdays, weekends, and holidays

Festival Foods serves guests in over 30 full-service, state-of-the-art supermarkets throughout Wisconsin. At Festival Foods, we're not simply selling groceries, we're on a mission! Every business decision we make is based on our "Boomerang Principle"-empowering our associates to make decisions and take actions that will "Bring the Customer Back". We are proud to be a family and employee-owned company.

At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.