Head Start Center Manager

Community Colleges of Spokane - Spokane, WA (30+ days ago)

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Please be aware that this recruitment closes at 4:00 p.m. PST. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date.

The Community Colleges of Spokane is seeking a highly motivated and qualified individual for the position of Center Manager in the Head Start/Early Head Start Division.

Under the guidance of the Director of Operations, the Center Manager is responsible for the Head Start/Early Head Start program operations located at the Spokane Falls Community College (SFCC) Early Learning center, ensuring the program’s mission to provide comprehensive early childhood, social, and health services to eligible children and families. This position is accountable for compliance with federal laws and regulations, Head Start Performance Standards, Washington State Law, policies and guidelines from the federally mandated parent Policy Council, and policies/procedures established by the Community Colleges of Spokane.


Oversight of the day-to-day operations of the SFCC Head Start/Early Head Start site that provides programs and services to eligible children and families in Spokane County. Responsible for the implementation and continuation of trauma informed, customer friendly, and high quality services provided at SFCC mandated by Head Start and Early Head Start program Federal Performance Standards, e.g., medical and dental, nutrition and food, education and child development, social services, mental health, multi-lingual, special education, parent involvement, disability and other support services that support the well-being of the enrolled children and families. *
Maintain full site enrollment at all times through developing and implementing a site recruitment plan and providing oversight of staff with recruitment and enrollment duties. Ensure site compliance with state and federal laws, including the state quality improvement rating system and Head Start performance standards through consultation with Component Specialists and Senior Managers. Implement program policies and procedures in order to meet state and federal requirements. *
Establish and maintain a positive emotional site climate using a collaborative approach to accomplish program work. Model highest standard of professional ethics, establish supportive relationships with all program participants, and oversee center communication systems and procedures. *
Supervise (train, schedule, evaluate, discipline and respond to grievances) classified, hourly, work-study, and volunteer employees. Adhere to classified contracts, district rules and regulations, and federal performance standards ensuring efficient operations of the site. *
Ensure assigned staff adhere to acceptable behavior and performance standards. Demonstrate that assigned staff are informed how behavior and performance will be assessed, receive timely and accurate feedback regarding performance, and ensure any observed performance and behavioral concerns are corrected promptly. *
Maintain and oversee assigned budgets. Work with Manager of Budgets, Grants and Contracts regarding site fiscal management. Review estimates and approve expenditures following the CCS ‘Delegation of Contracting Authority’ procedures ensuring fiscal responsibility of the budget/monies. Project site funding needs for staffing, programs, services, equipment, and etc. informing the Director of Operations of future needs. Plan and maintain part-time hourly employee tracking and projections. Monitor projections on a monthly basis to ensure work hours remain within CCS conditions. Provide oversight of site in-kind collection. Participate in program-wide budget planning as needed. Manage submission of semimonthly payroll reporting for full-time classified staff, part-time hourly staff, CCS work study student volunteers and community volunteers to meet required deadlines. *
Recruit, mentor, support and engage parents as they participate in both site and program advocacy and governance. Ensure site parent representation on the Head Start/Early Head Start Policy Council. Ensure the flow of information from the HS/EHS Policy Council to the site Parent Committee. Attend Policy Council meetings. *
Respond to client complaints, health and safety issues, and other client issues as needed ensuring appropriate responses and/or actions are taken. Utilize and communicate with the Building Manager and/or Campus Security office regarding building safety/security issues. *
Prepare required site reports and provide information to the Director of Operations to be used in HS/EHS’s comprehensive reports. *
Orient, Train, and supervise SFCC Early Childhood Education Practicum students in support of the SFCC Early Childhood Education Lab School. Plan and designate classroom teachers as Field Site Supervisors for students as they are placed in classrooms.
Participate in SFCC campus leadership activities as the HS/EHS program representative, including student government and ECE department activities. *
Schedule and conduct monthly building fire drills and evacuation drills in partnership with the building manager. Coordinate site monitoring and compliance tasks, including playground and health and safety checklists. *
Participate in SFCC building activities as the HS/EHS program representative. *
Work in partnership with Facilities to identify, request and coordinate needed facility repair and maintenance needs. *
Work in coordination with area public school districts to develop and implement plans for transition of children and their families to the public school system. *
Coordinate with the Head Start Nutrition Specialist and site staff for the provision of nutrition/food services for children with special diets. *
Plan and coordinate with Center Managers and Component Specialists to integrate systems, operations, and services which promote and ensure consistency of service delivery within the program. *
Establish and maintain collaborative relationships within SFCC and community, as well as site marketing and recruitment. *
Participate in program-wide planning as appropriate. *
Provide guidance and support for HS/EHS committees and CCS committees as requested. *
Manage other Head Start/Early Head Start sites, as requested.
Stay informed by attending all necessary training and meetings, and reading all written program updates.
Support and advance the CCS strategic plan, and perform related duties as required. *
  • Indicates this is an essential duty.


Bachelor’s degree in Public Administration or Management, Human Services, Early Childhood Education or related area from an accredited institution.
Three (3) years’ experience in program management or supervision.
An understanding of Head Start/Early Head Start performance standards, policies and procedures.
An understanding of Washington State child care licensing regulations.
Knowledge of early childhood education and family support services.
Ability to maintain respectful relations with diverse children, families, staff, and community.
Ability to manage budgets, contracts, and grants.
Ability to effectively supervise employees.
Ability to collect, and interpret data for reports and to project trends.
Ability to communicate effectively in English, both orally and in writing with individuals and groups.
Ability to implement and follow policies and procedures.
Effective interpersonal skills, including the ability to demonstrate tact and diplomacy.
Ability to set priorities and meet deadlines.
Ability to use computer software related to an office environment.
Acceptance of the responsibility to promote the welfare and best interests of students at all times.
A demonstrable understanding and acceptance of the mission, values, goals and objectives of CCS.
The ability to perform assigned duties in a manner consistent with applicable laws, regulations and goals of the institution, and community and technical college system.
Demonstrated commitment to fostering and supporting a teaching, learning and working environment that honors diversity, equity and inclusion.
Master’s degree or higher in Public Administration or Management, Human Services, Early Childhood Education, or related area from an accredited institution.
Five (5) or more years’ experience in program management or supervision.
18 college quarter credits (or 12 semester credits) completed in Early Childhood Education; and 20 hours of Washington State STARS/Merit training.
Management experience in Head Start/ECEAP/EHS.
Effective communication and conflict resolution skills at all levels to include parents, center staff, students, campus and community.


TOTAL COMPENSATION: $79,489 - $82,468.
Total compensation is an estimate based upon adding the following amounts together:

Base compensation, plus
Current employer-paid health and related benefit contribution rates, plus
Median retirement fund contributions.
The actual total will vary depending upon each employee's enrollment choices.

An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H1-B visa. Person hired must be able to provide acceptable documentation of U.S. Citizenship or lawful authorization to work in the United States. This is an absolute condition of employment. In addition, the Community Colleges of Spokane maintains a drug-free work environment and prohibits all smoking in the college buildings and state-owned vehicles. Must be able to successfully work in and promote a multicultural work and education environment. Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Work is equally performed in an indoor temperature controlled office environment, and outdoor uncontrolled elements.
Work is active in nature.
Frequent use of computer and exposure to terminal screens.
Visual focus and strain.
Occasional kneeling, stooping, crouching, crawling, and climbing.
Frequent repetitive hand/wrist motions and finger manipulation.
Move up to 25 lbs. frequently and up to 50 lbs. occasionally.
Contract position – 10.5-month term.
Position is exempt from Fair Labor Standards Act (FLSA).
Post-Offer medical exam which includes tuberculin screening and submission of documentation indicating Measles, Mumps & Rubella (MMR) vaccination or immunity.
Criminal history/child abuse information check at employment.
Requires local or regional travel. If using personal vehicle proof of driver's license and car insurance required.
First aid/CPR (as available through CCS).
Valid Food Handlers Permit (As available through Department of Health).
Criminal background check required.


To qualify for consideration, applicants must meet required competencies and submit a complete application packet, which includes the following:

CCS online application.
Cover letter addressing your qualifications as applied to the responsibilities of this position. *
Comprehensive resume. *
Names, addresses, and telephone numbers of three professional references.*
College transcript(s) * - unofficial/copies of transcripts are acceptable for initial application, official copies must be submitted upon acceptance of job offer.
NOTE: All of the above are required to ensure your consideration for this position. The item(s) marked with an asterisk are required attachments to your application prior to submission.

Community Colleges of Spokane does not discriminate in its programs, activities and employment on the basis of race, creed, color, religion, national or ethnic origin, age, sex, marital status, pregnancy, parental status or families with children, status as a mother breastfeeding her child, AIDS/HIV or hepatitis C, honorably discharged veteran status, sexual orientation, gender identity or expression, disability, use of trained guide dog or service animal by a person with disability, genetic information or any other legally protected category. Please direct all inquiries regarding compliance with access, equal opportunity and/or grievances to the Chief Administration Officer, Community Colleges of Spokane, 501 N. Riverpoint Blvd., PO Box 6000, MS 1004, Spokane WA 99217-6000 or call 509-434-5037; WA Telecommunication Relay Services (TRS) 1-800-833-6384 or 7-1-1.
This is a contracted, exempt management position. Medical, dental life and long term disability insurance benefits are provided as currently administered under the Public Employees Benefits Board; TIAA-Cref retirement plan. Vacation leave accrues at the rate of 14.67 hours per month (22 days per year) and sick leave accrues at the rate of one (1) day per month, effective upon employment. (For positions that are less than full time, leave accruals will be prorated to the percentage of the position.)