Program Coordinator - WorkForce

Community Colleges of Spokane - Spokane, WA (30+ days ago)

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Please be aware that this recruitment closes at 4:00 p.m. PST. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date.

The Community Colleges of Spokane is seeking a highly motivated and qualified individual for the position of Program Coordinator - WorkForce in the Student Services Division at Spokane Community College.

SCC is a beautiful campus set along the Spokane River and near the urban city center of Spokane. Spokane is a mid-sized city in the inland Pacific Northwest with a high quality of life and quick access to the outdoors. In addition to the 148-acre main campus in Spokane, SCC serves over 10,000 square miles in eastern Washington including educational centers in Colville, Newport, Inchelium, Ione, and Republic. More information about relocating to/living in Spokane is available here:

SCC is one of two accredited community colleges that comprise the Community Colleges of Spokane. Serving about 22,000 students, SCC is an educational leader and responsive partner with the community and region to provide access to relevant programs of the highest quality. Offering state-of-the-art career technical programs (approximately 50% of total enrollment) as well as liberal arts/transfer programs (about 25%) and basic education for adults (about 25%), SCC’s comprehensive opportunities transform lives and enrich our communities. As a college we are collectively committed to the work that embraces diversity, promotes equity, and fosters inclusion and global awareness at every level of our college.

Under general supervision as a team member this position provides case management, support services, and holistic programming for Adult Education Workforce programs. This position will coordinate workforce grants (BFET, WorkFirst, and Worker Retraining) and includes extensive involvement with a diverse group of Adult Education students, faculty, staff, public and partnering agencies. The Workforce Coordinator's responsibilities include scheduling and monitoring student's program activities that best support student success, while adhering to federal and state guidelines.


Provide program coordination for the WorkFirst, BFET, and Worker Retraining program. *
Recruit, assess, enroll, provide support services, track and document adults with multiple barriers to employment entering the program. Provide case management services, communicate with staff, students, and community partners. *
Assist in development of education and training goals with students. Monitor activities in relation to established goals within established program parameters. *
Provide information to students; about pathway and workforce funding options beginning at Adult Education through to credit programming. Coordinate with Workforce Transitions office for seamless provision of services. *
Assist students in scheduling the steps needed to process admissions, registration, financial aid, and counseling, including independently prioritizing needs of each student. *
Provide information to students, staff, faculty, partnering agencies, and community partners regarding program information, and make recommendations for alternate courses of action as need. Information can be provided individually, through workshops, and other forms of presentations. *
Make public presentations on/off campus regarding Workforce Transitions Department and Start Next Quarter Programs. *
Utilize word processing, spreadsheet and/or database software for tracking, reporting and marketing purposes. Generate new and innovative approaches to marketing programs and services to Workforce Transitions and other program populations as needed. *
Monitor and document student progress and attendance in files and EJAS system. *
Collaborate with WorkSource, DSHS, and other partnering agencies to develop a team approach and joint referrals for case management and funding. *
Participate in appropriate campus and community committees, organizations, and groups. *
Demonstrate multicultural competences including an awareness and understanding of historically disadvantaged populations, creating an educational environment that affirms commitment to diversity, equity and inclusion.
May assist other ABE or Workforce Transitions programs as requested.
Support and advance the CCS strategic plan, and perform related duties as required. *
  • Indicates this is an essential duty.
This position is designated a bargaining unit position and union membership is no longer a condition of employment.


Ability to research and identify community resources and develop relationships with referral bases to provide stabilizing resources for program participants.
Have the ability to initiate and complete projects.
Excellent communication skills both orally and in writing.
Experience working with adults that have multiple barriers to education and employment including assessments and support services.
Knowledge of computers and database, spreadsheet, and word processing software.
Ability to meet multiple deadlines.
Ability to work independently as well as in a team environment.
Ability to work varying hours and days e.g. evenings/weekends.
Acceptance of the responsibility to promote the welfare and best interests of students at all times.
A demonstrable understanding and acceptance of the mission, values, goals, objectives and strategic plan of CCS.
The ability to perform assigned duties in a manner consistent with applicable laws, regulations and goals of the institution, and community and technical college system.
Demonstrated commitment to fostering and supporting a teaching, learning and working environment that honors diversity, equity and inclusion.
Associate degree or higher in Social Work, Human Services or a related field from an accredited institution.
Two (2) or more years’ experience in providing family management, education and employment/training services.
Experience with Student Management Systems (PeopleSoft).
Knowledge or experience with the WorkFirst Program or similar programs.
Knowledge of partner agencies e.g. Department Social and Human Services (DSHS), The Department of Commerce, and Employment Security Department (ESD) rules, processes and procedures and State and Federal regulations including BFET, WorkFirst, and Worker Retraining.
Knowledge of programs of study at SCC and SFCC.


Total compensation is an estimate based upon adding the following amounts together:
Base compensation, plus
Current employer-paid health and related benefit contribution rates, plus
Median retirement fund contributions.
The actual total will vary depending upon each employee's enrollment choices.

Person hired must be able to provide acceptable documentation of U.S. Citizenship or lawful authorization to work in the United States. This is an absolute condition of employment. An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H1-B visa. In addition, the Community Colleges of Spokane maintains a drug-free work environment and prohibits all smoking in the college buildings and state-owned vehicles. Must be able to successfully work in and promote a multicultural work and education environment. Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.

Work is performed in a normal, temperature-controlled office environment.
Work is active in nature.
Frequent use of computer and exposure to terminal screens.
Visual focus and strain.
Work directly with students/clients.
Occasional kneeling, stooping, crouching, crawling, and climbing.
Occasional to frequent change in position from sedentary, standing, stooping and walking.
Frequent oral and auditory communication with others.
Full-time schedule (12-month, 40-hours week).
Position is overtime eligible.
6-month probationary period; may be extended up to 12 months.
Criminal background check required.
Requires local or regional travel. If using personal vehicle proof of driver's license and car insurance required.


To qualify for consideration, applicants must meet required competencies and submit a complete application packet, which includes the following:

CCS online application.
Cover letter addressing your qualifications as applied to the responsibilities of this position. *
Comprehensive resume. *
Names, addresses, and telephone numbers of three professional references.*
College transcript(s) if applicable - unofficial/copies of transcripts are acceptable for initial application, official copies must be submitted upon acceptance of job offer.
NOTE: All of the above are required to ensure your consideration for this position. The item(s) marked with an asterisk are required attachments to your application prior to submission.

Community Colleges of Spokane does not discriminate in its programs, activities and employment on the basis of race, creed, color, religion, national or ethnic origin, age, sex, marital status, pregnancy, parental status or families with children, status as a mother breastfeeding her child, AIDS/HIV or hepatitis C, honorably discharged veteran status, sexual orientation, gender identity or expression, disability, use of trained guide dog or service animal by a person with disability, genetic information or any other legally protected category. Please direct all inquiries regarding compliance with access, equal opportunity and/or grievances to the Chief Administration Officer, Community Colleges of Spokane, 501 N. Riverpoint Blvd., PO Box 6000, MS 1004, Spokane WA 99217-6000 or call 509-434-5037; WA Telecommunication Relay Services (TRS) 1-800-833-6384 or 7-1-1.
Medical, dental, life and long term disability insurance benefits are provided as currently administered under Public Employees Benefits Board; WA State Retirement Plan; vacation and sick leave begin to accrue at the rate of one (1) day per month, upon employment. (For positions that are less than full time, leave accruals will be prorated to the percentage of the position.) This position is designated a bargaining unit position and union membership is no longer a condition of employment.