ALL SHIFTS ARE AVAILABLE!!
Position Summary:
-
To ensure the quality and proper presentation of food in a timely manner; that food orders are prepared and assembled quickly according to the Brand standards to avoid waste; and that the line is always stocked, clean, and safe. Works in assigned restaurant location as determined by management.
Responsibilities:
-
Demonstrates knowledge of server sections, table numbers, and seat numbers for assigned restaurant
-
Reads tickets or kitchen display screens (KDS) and assembles orders in an organized fashion while ensuring the completion of each order
-
Inspects dishes before delivery for accuracy, presentation, seasoning, and temperature
-
Communicates important information between MOD, servers, and the kitchen (i.e. Customer requests, Food allergies, Quantity counts on specific low inventory dishes, etc)
-
Send complete orders out by table/seat number and follows all ticket requests (i.e. Send Solo, Split, For Table, etc)
-
Directs team of food runners and servers to deliver plates properly and efficiently to the correct seat
-
Demonstrates knowledge of all menu offerings and gives detailed descriptions of each item
-
Adds additional garnish and condiments per specifications to dishes prior to being delivered
-
Runs food as needed on an ongoing basis
-
Performs Line Checks to ensure proper par levels of all required products are on hand on an ongoing basis
-
Performs duties of barista and food preparation as needed
-
Maintains a clean and orderly station in the kitchen
-
Maintains a clean and orderly dish station
-
Aid in moving and installation of beer, wine, and cocktail kegs
-
Prepares ingredients for cooking, including portioning, washing, chopping, and storing according to MCA and Brand specifications and restaurant directions
-
Washes, peels, cuts, slices, dices, and portions specific food and menu items as directed
-
Wears proper personal protective equipment when required (i.e. gloves)
-
Clean, sanitize, and organize all kitchen areas, walk-in coolers, reach-ins, and all storage areas according to MCA and Brand specifications
-
Assists kitchen staff as needed
-
Participates in daily side-work tasks, including but not limited to stocking glasses, linens, flatware, and condiments
-
Maintains knowledge of airport, terminal, and restaurants; offers information, recommendations, MCA and Brand history, etc
-
Maintains a clean, neat, well-groomed appearance and adheres to all uniform and appearance guidelines
-
Sweeps and mops as needed
-
Performs other duties and side-work as assigned
Qualifications
- Demonstrated pleasant attitude and energy to ensure great customer service
-
Professional demeanor, appearance, and communication skills in accordance with restaurant guidelines
-
Proven experience as a food expediter or other related restaurant position
-
Must have a working knowledge of the restaurant floor plan
-
Demonstrated ability to learn food and beverage knowledge and participate in training as required
-
Ability to successfully pass all service, menu, and alcoholic drink testing for the assigned concepts at standards assigned by management within 2 weeks of completion of training
-
Ability to work under pressure and multi-task in a fast-paced environment
-
Ability to communicate clearly with customers and crewmembers regarding food and beverage orders and customer questions and concerns
-
Ability to read menu offerings, product labels, register screen, pricing, receipts, safety procedures, and operating directions
- Ability to maintain a safe and clean restaurant for customers
-
Ability to walk and stand for long durations
-
Ability to do moderate to heavy lifting (25 lbs or less)
-
Knowledge and adherence to MCA policies and procedures
-
Knowledge and adherence to all airport rules and regulations
-
Commitment to service of customers, staff, co-workers, and management
-
High integrity and honesty, Work Ethic, passion, and commitment
-
Ability to work scheduled hours, including weekdays, weekends, and holidays
-
Follow-through and dependability
-
Knowledge and commitment to safety and food sanitation
