Brand Representative - Sales Associate

Altar'd State - Leesburg, VA (5 months ago)

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Objective:
Who Are We?

Altar'd State is a rapidly growing women's fashion brand with more than 100 boutiques in over 30 states. We offer a place of respite and a distinctive shopping experience with the latest fashion finds, the most sought-after accessories, as well as charming home decor and gifts.

Our Mission
“Stand Out. For Good”. At Altar’d State, those four words are more than just than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.

Position Overview
Reporting to the Store Leadership, the Brand Representative drives revenue and provides guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Consistently achieves individual goals, which support store goals.

What We Offer

$15 / hour base pay
Generous associate discount
401k with company match
Advancement opportunities

Job Requirements:
People

Provides excellent guest service by anticipating guest’s needs, exceeding expectations, and adhering to the Altar’d State service standards
Acknowledges, interacts and builds relationships with guests; creates guest loyalty
Consistently receives positive, unsolicited guest feedback
Communicates effectively with store management and guests
Treats others fairly, with respect, and values differences; does not pass judgment on potential guests
Supports an environment of learning and trust by acting as a positive role model

Process

Completes opening/closing procedures and tasks as directed by management with a guest focus
Is able to locate merchandise effectively and maintain organization
Is able to perform register transactions quickly and efficiently
Is able to process transactions accurately, as well as handle cash and provide change without error
Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect Company assets
Maintains a safe work environment and reports any potential hazards to leadership
Participates and assists in the preparation for the stores’ inventory
Reports to work as scheduled; records time worked accurately by using Altar’d State’s time and attendance system; remains flexible to the needs of the business

Presentation

Assists in the construction of merchandising and window displays
Maintains a clean and presentable store environment
Represents the brand by adhering to appropriate standards of dress and grooming

Qualifications:
Must be 18 years of age
Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance.