Academic Success Coach

Orbis Education - Cincinnati, OH (6 months ago)

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Transforming Online Education

Orbis is changing the face of healthcare education. We are the nation's leading third-party manager of online and accelerated degree programs focused exclusively on fast-growing healthcare professions. The partnerships we create between universities and healthcare organizations help alleviate anticipated workforce shortages by providing a steady pipeline of well-educated healthcare practitioners for the future. Every Orbis team member plays a role in this process.

We want our team to thrive. We believe that a great work environment depends on great people. When you join the Orbis team, you'll be part of a company that respects your expertise and your time. We're committed to your success, and we'll help you develop a career path that allows you to grow as we grow.

Orbis is solving tomorrow's healthcare workforce shortages today. We invite you to be part of the solution.

Position Summary

Major responsibilities include academic advising and retention of enrolled healthcare students. The Academic Success Coach interacts with healthcare faculty, professional staff, students, and other program personnel to enhance and facilitate the admission, progression, and graduation of students. In addition, the Academic Success Coach strives to ensure the highest levels of student outcomes and sustained persistence measures are achieved.

Primary Job Objectives:
Academic & Developmental Advisement
Facilitates and Supports Student Progression
Manages Individualized Student Success Plans

What You Will Do:
Provide academic, proactive, and developmental advising for all students via electronic or phone communication
Actively initiate ongoing guidance to students whose grades, attendance, and/or personal barriers put them academically at risk
Communicate concerns about student progress to the student, faculty members, and the Manager of academic success among others
Monitor progression in courses and ensures timely coordination of registration of selected courses
Act as a liaison for student(s) in matters related to academic appeals, readmission requests, grievances, etc. affecting a student’s progress through the program
Maintain relationship with key contacts at the university in order to keep the lines of communication open about what’s best for the student, our partner and our company

What You Will Have:
Student advising and/or counseling experience at the college level
Master’s Degree in higher education, counseling preferred, bachelor's required
Experience in healthcare or a complementary field preferred
Experience reading reports, analyzing data and utilizing a CRM system