What you need to know
- This is a full-time, Cerner build role sitting on-site in Brentwood, TN.
- There is a 15% annual bonus on top of negotiated salary.
Preferred (not mandatory) skills & experience
- Strong communication skills (frequently meeting with and presenting to hospital leadership).
- Surface-level understanding of HIPAA regulatory compliance procedures.
Required skills & experience (the 3 “must haves” to be considered)
1. Deep understanding of build, support, and implementation of Cerner Charge Services revenue cycle system.
2. Deep understanding of build, support, and implementation of Cerner Millennium at an enterprise level.
3. Bachelor's degree.
The Cerner Senior Analyst, Revenue Cycle Systems is responsible for assisting with activities associated with the organization's revenue cycle systems, application interfaces, maintenance and customer support. Responsible for moderate to complex system issue resolution.
To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.
Provide customer support and ticket issue resolution for moderate to complex issues with revenue cycle systems following the organization’s standardized workflow. Support tier II issues between facilities and vendors.
Lead revenue cycle system team for upgrades, implementations, and testing; provide technical support to Health Support Center (HSC) and organization facilities.
Provide strategic guidance to department leadership on scope and feasibility of revenue cycle projects.
Create project task list, project plans and documentation for strategic projects.
Develop customized reports and distribute to leadership to support LifePoint’s business objectives.
Support and maintain legacy applications across various platforms.
Support new user setup for 3rd party vendors and communication applicable information.
Perform quality assurance (QA) testing for Medhost & LifePoint application changes.
Regular and reliable attendance. Perform other duties as assigned.
Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors.
Access to and / or works with sensitive and / or confidential information.
Exhibit a understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures.
Knowledge of Business Office Standards and Recommended Practices.
Skills and Abilities:
Statistical Mathematical Skills - Ability to work with mathematical and algebraic concepts such as prob-ability, statistical inference, and forecasting. Ability to apply and analyze concepts such as fractions, per-percentages, ratios, and proportions to practical situations.
Moderate Computer Skills - Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives.
Moderate Communication - Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others and make presentations to department or middle management.
Routine Business Problems - Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
Job Specific Impact - Decisions generally affect own job or assigned functional area.
Moderate Independent Judgement - Results are defined; sets personal goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
Moderate Planning / Organization - Handle multiple tasks simultaneously with moderate complexity.
Physical and Mental Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit for ex-tended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment And Travel Requirements:
Work environment characteristics described here are representative of those that an employee may en-counter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.
Works in well-lit, ventilated and climate controlled office environment with routine office equipment; so equipment has moving mechanical parts.
In hospital environment, may be exposed to hazards and unusual elements, which may include but are not limited to blood borne pathogens and / or contagious illnesses, toxic chemicals, and bio hazardous materials which may require extensive safety precautions and the use of protective equipment.
Noise level in the work environment is typical for an office and/or hospital environment.
Minimum overnight travel (up to 20%) by land and/or air.