Patient Service Representative Lead

Centura Health - Parker, CO (30+ days ago)

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Welcome to Centura Health:
Welcome to Centura Health – the largest health ecosystem in Colorado and Kansas. Welcome to living your mission among thousands of people on fire to live theirs too. Welcome to options and possibility where you can chart the direction and flow of your career. Welcome to the freedom to believe in what you believe, and welcome to a family guided by shared values and a commitment to extending the healing ministry of Christ. Welcome to extremely important industry challenges and opportunities to solve complex problems. Welcome to highly intelligent teams and overflowing community. And welcome to wholeness of mind, body and spirit. Welcome to Centura Health.

You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. At Centura Health, we value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.

Pay Range:
$17.96-$24.89/hr

Flourishing Begins Here:
Partners with clinic leadership to assist with oversight of the patient service team. In addition, provides clerical/office support within a physician clinic, including, but not limited to reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources. Also provide support by facilitating, communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient. Demonstrates personal accountability for relationship- based care, organizational mission, and core values.

What You Bring/Job Requirements:
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:

High School Diploma or GED required.
2 years’ experience working in a healthcare setting, preferred experience in an outpatient clinic or physician office.
Previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel ,etc.
Knowledge of medical terminology and medical insurance payers
Attention to detail
Critical thinking and problem solving
Desire to work with patient populations

Schedule: 8-5 Mon through Friday some small variance

Location: Parker and LoneTree, Castle Rock

Physical Requirements - Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally)

Your Connected Community:
When people and places align, incredible things happen. Just like the 21,000+ amazing associates who work here, every community within Centura Health’s connected ecosystem has its own unique history, story and personality.

Caring for Your Whole Well Being:
We’re committed to delivering whole person care and understand that a comprehensive benefits package will enrich the lives of our associates at work and at home. At Centura Health, we offer incredible benefits that impact mind, body, and spirit to eligible associates. Our total rewards are designed with your well-being in mind and may include:

401K, which includes matching when eligible
Three Health Insurance Plan Options including covering eligible dependents
Two Dental Insurance Plan Options including covering eligible dependents
Vision Insurance including covering eligible dependents
Daycare & Medical Flexible Spending Account Options
Leaves of Absence, Short Term Disability, and Long Term Disability
Life Insurance and Spouse & Child/Dependent Life Insurance Coverage Options
Voluntary Benefits including Hospital Indemnity Coverage, Critical Illness, Accident, Permanent Life insurance, and Norton LifeLock
Paid Time Off
Shift Differentials
Employee Wellness Resources
Employee Assistance Programs
Tuition Reimbursement
Relocation assistance based on location
Associate Discounts for Phone, Cell Phone Plans, Auto Insurance, Home Insurance, Auto Buying, Pet Insurance, and much more...

The pay rate for this position is listed above and varies based on experience, skills, and comparison to others who are already in this role. *If you do not see the pay range for this position listed, you are on a third party job board. All of our pay ranges are clearly posted on our careers site www.centura.org/careers. Please visit our Careers page and apply today!