Job Title: Utility Worker
FLSA Status: Hourly
Reports To: Lead Meat Cutter/Meat Manager
Responsible for working closely with all Meat associates and follow company procedures, department goals are being ensuring that all company policies are being followed and the department goals are being obtained, and customers’ needs are being met. Contributes to department sales and profitability by effectively assisting in aspects of the Meat department operations, to include by not limited to: product quality, labor, expenses, stock levels, customer service, and team morale.
Whether our guests are meal prepping, tailgating in a snowy December, hosting their summer BBQ, or prepping their Holiday ham, our Meat & Seafood Associates are their resource and expert providing exceptional service coupled with tips & tricks to ensure no matter the cut of meat, our guests feel confident to season & cook it perfectly.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide customer service to guests
Assists guests with finding items they are looking for
Takes orders and other special requests
Packages, wraps, and prices all items to company standards
Answers the telephone and assists callers using proper phone etiquette
Reduces shrink by using the appropriate packaging standards
Ensures accurate pricing by placing the corresponding price and ingredient labels on each package
Fills, rotates, and removes products from the sales floor
Identifies which products are at an unacceptable stock level and replenishes them with available supply
Maintains freshness by filling newer products to the back/bottom of the display and ensuring that closer dated products are sold first, as well as removing products that are outdated, or otherwise unacceptable to make available for sale
Maintains adequate level of supplies by replenishing packaging and other items as needed
Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed
Assist all other associates in the Meat department as necessary
Required to maintain food safety logs
Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
Other duties as assigned
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Ability to deal tactfully and effectively with customers and all personnel
Follow all safety requirements and company safety policies
Good oral and written communication skills
Complete understanding of all safety requirements and company safety policies
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Stand in one place for a long period of time, bend, stoop, and kneel regularly
Full range of upper body motion
Lifting up to 80 pounds on an occasional basis
Frequently near moving machinery
Occasional exposure to extreme temperatures
Repetitive motion of hands and wrists
The Utility Worker is an hourly position that may be part-time or full time. The work schedule may include mornings, afternoons, evenings, weekends, and holidays within the individual's availability
Festival Foods serves guests in over 30 full-service, state-of-the-art supermarkets throughout Wisconsin. At Festival Foods, we're not simply selling groceries, we're on a mission! Every business decision we make is based on our "Boomerang Principle"-empowering our associates to make decisions and take actions that will "Bring the Customer Back". We are proud to be a family and employee-owned company.
At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.