WorkFirst Program Coordinator

Community Colleges of Spokane - Spokane, WA (30+ days ago)

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Please be aware that this recruitment closes at 4:00 p.m. PST. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date.

The Community Colleges of Spokane is seeking a highly motivated and qualified individual for the position of WorkFirst Program Coordinator in the Student Services division at Spokane Community College.

SCC is a beautiful campus set along the Spokane River and near the urban city center of Spokane. Spokane is a mid-sized city in the inland Pacific Northwest with a high quality of life and quick access to the outdoors. In addition to the 148-acre main campus in Spokane, SCC serves over 10,000 square miles in eastern Washington including educational centers in Colville, Newport, Inchelium, Ione, and Republic. More information about relocating to/living in Spokane is available here:

SCC is one of two accredited community colleges that comprise the Community Colleges of Spokane. Serving about 22,000 students, SCC is an educational leader and responsive partner with the community and region to provide access to relevant programs of the highest quality. Offering state-of-the-art career technical programs (approximately 50% of total enrollment) as well as liberal arts/transfer programs (about 25%) and basic education for adults (about 25%), SCC’s comprehensive opportunities transform lives and enrich our communities. As a college we are collectively committed to the work that embraces diversity, promotes equity, and fosters inclusion and global awareness at every level of our college.

Under general supervision, this position coordinates and promotes the Community Colleges of Spokane (CCS) programs, training, and services to customers of the WorkFirst system across the greater Spokane area. Responsibilities include: coordinate day-to-day program operations; act as a program representative and resource for program participants and outside entities; determine participant eligibility for programs and connect clients to additional education, training, and services; and give presentations on services and programs. This position is a co-located position, performing outreach to WorkFirst clients and DSHS employees at DSHS locations.


Promote CCS programs utilizing a wide variety of communication mediums e.g., presentations, workshops, informational seminars, flyers, newsletters, emails, social media and etc.; and attend meetings, conferences, and job fairs. *
Act as a program liaison and provide consultation and client services to prospective CCS students, unemployed and employed workers, affiliates of DSHS and community agencies, and members of the business community. Understand and articulate Workforce funding resources and services available in Washington State; e.g. Worker Retaining, Workfirst, BFET, Opportunity Grants and WIOA. *
Track contacts, assistance provided, and referrals. Create quarterly data reports. Work with both SCC and SFCC campus workforce liaisons. *
Maintain and update CCS program information ensuring up-to-date information on all CCS programs. *
Monitor program activities in relation to established program goals. Track statistics and generate reports. *
Coordinate processes and create written and/or electronic materials. *
Carry out program activities, ensuring priorities, problems, and new opportunities are reviewed with supervisor. *
Create and maintain accurate records and databases. *
Support and advance the CCS strategic plan, and perform other duties as assigned. *
  • Indicates this is an essential duty.
This position is designated a bargaining unit position and union membership is no longer a condition of employment.


Experience working with adults with multiple barriers to education and employment including assessment and support services.
Knowledge of WorkFirst and Workforce programs and funding.
Exceptional communications skills, both written and oral, with a wide variety of individuals.
Ability to research and identify community resources and develop relationships with referral bases to provide stabilizing resource for program participants.
Demonstrated computer skills and competency with excel and word processing software.
Excellent presentation skills.
Ability to effectively organize multiple work assignments, involving competing priorities, to produce work products that are accurate, of high quality and meet deadlines.
Ability to make independent decisions about work priorities.
Ability to establish an atmosphere of support and cooperation with clients, students and co-workers.
Acceptance of the responsibility to promote the welfare and best interests of students at all times.
A demonstrable understanding and acceptance of the mission, values, goals and objectives of CCS.
The ability to perform assigned duties in a manner consistent with applicable laws, regulations and goals of the institution, and community and technical college system.
Demonstrated commitment to fostering and supporting a teaching, learning and working environment that honors diversity, equity and inclusion.
Bachelor’s degree or higher from an accredited institution.
Two (2) or more years’ related experience working with DSHS clients.
Knowledge of CCS programs and services.


Total compensation is an estimate based upon adding the following amounts together:
Base compensation, plus
Current employer-paid health and related benefit contribution rates, plus
Median retirement fund contributions.
The actual total will vary depending upon each employee's enrollment choices.

Person hired must be able to provide acceptable documentation of U.S. Citizenship or lawful authorization to work in the United States. This is an absolute condition of employment. An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H1-B visa. In addition, the Community Colleges of Spokane maintains a drug-free work environment and prohibits all smoking in the college buildings and state-owned vehicles. Must be able to successfully work in and promote a multicultural work and education environment. Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.

Work is performed in a normal, temperature-controlled office environment.
Work is sedentary in nature.
Frequent use of computer and exposure to terminal screens.
Work involves constant interruptions and requirement to answer on demand questions by phone, in person, or electronically.
Frequent oral and auditory communication with others.
Full-time schedule (12-months, 40-hours a week).
This position is overtime eligible.
6-month probationary period; may be extended up to 12 months.
Requires local or regional travel. If using personal vehicle proof of driver's license and car insurance required.
Criminal background check required.


To qualify for consideration, applicants must meet required competencies and submit a complete application packet, which includes the following:
CCS online application.
Cover letter addressing your qualifications as applied to the responsibilities of this position. *
Comprehensive resume. *
Names, addresses, and telephone numbers of three professional references.*
College transcript(s) if applicable - unofficial/copies of transcripts are acceptable for initial application, official copies must be submitted upon acceptance of job offer.
NOTE: All of the above are required to ensure your consideration for this position. The item(s) marked with an asterisk are required attachments to your application prior to submission.

Community Colleges of Spokane does not discriminate in its programs, activities and employment on the basis of race, creed, color, religion, national or ethnic origin, age, sex, marital status, pregnancy, parental status or families with children, status as a mother breastfeeding her child, AIDS/HIV or hepatitis C, honorably discharged veteran status, sexual orientation, gender identity or expression, disability, use of trained guide dog or service animal by a person with disability, genetic information or any other legally protected category. Please direct all inquiries regarding compliance with access, equal opportunity and/or grievances to the Chief Administration Officer, Community Colleges of Spokane, 501 N. Riverpoint Blvd., PO Box 6000, MS 1004, Spokane WA 99217-6000 or call 509-434-5037; WA Telecommunication Relay Services (TRS) 1-800-833-6384 or 7-1-1
Medical, dental, life and long term disability insurance benefits are provided as currently administered under Public Employees Benefits Board; WA State Retirement Plan; vacation and sick leave begin to accrue at the rate of one (1) day per month, upon employment. (For positions that are less than full time, leave accruals will be prorated to the percentage of the position.) This position is designated a bargaining unit position and union membership is no longer a condition of employment.