Cybersecurity Specialist

Raytheon Technologies Corporate - Farmington, CT (30+ days ago)

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Businesses Raytheon Technologies Corporate
Job ID 01454702
Most Recent Date Posted 06/03/2021
City Farmington
State Connecticut
Country United States

Date Posted:
2021-05-28-07:00

Country:
United States of America

Location:
UT68: Corporate 1 Farm Springs Road, Farmington, CT, 06034 USA

Raytheon Technologies Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises four industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defense. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Waltham, Massachusetts.

To realize our full potential, Raytheon Technologies is committed to creating a company where all employees are respected, valued and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver stronger business results, but also become a force for good, fueling stronger business performance and greater opportunity for employees, partners, investors and communities to succeed.

Job Description

Summary of Role:
As a Cybersecurity Specialist, you will work across the various business units to provide support for our endpoint security tools. As a member of the Endpoint Team you will troubleshoot issues related to software & hardware systems, be the focal point for processing adds, removes, or changes to system accounts, and maintain technical documentation.

The successful candidate for this role is resourceful and quick-thinking in nature, capable of working through new and critical technical issues as they arise with little direction. You will also play a key role in developing, scaling, and delivering innovative products to our infrastructure and software stack. The ideal candidate should also feel comfortable learning new and exciting technology as well as strives to provide quality results.

Responsibilities:
At least 5 years’ experience in providing technology solutions support in a business environment
Strong communication skills (both written and verbal)
Must have a strong focus on attention to detail in your workflow
Be an organized self-starter and able to work independently with little supervision
Strive daily to provide nothing less than excellent customer service
Provide user support for incidents, create and update support requests in the ticketing system
Provide support to international clients adapting for time zone differences
Troubleshoot endpoint security software issues related to endpoint security solution such as anti-virus, encryption and user privilege management software
Have a basic understanding of how to work within Active Directory and SCCM, including creating policies, rules, and configurations
Gather and summarize system data for reporting to business leadership
Knowledgeable in supporting Windows desktop operating systems to include servers
Monitor and address issues related to managed devices
Assist on projects related to other services within the Endpoint Team
Utilize scripting as needed for automating repetitive tasks

Education:
Typically requires a university degree or equivalent experience and minimum 5 years prior relevant experience or an advanced degree in a related field and minimum 3 years experience

Preferred Qualification:
Experience supporting Mac and Linux operating systems
Experience supporting Microsoft SQL database
Experience deploying and managing cloud-based solutions

Location:
Tucson Az., Dallas, Tx
Remote Available

Required Immigration Status:
US Citizen or US Person preferred.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.